Contact
Talk to someone who knows the products.
Technical questions, pricing, stockist locations or distribution enquiries — all of it reaches a person, not a queue.
How to reach us
Head office
Addis Ababa, Ethiopia
Full street address to be confirmed
Hours
Mon–Fri 8:30–17:30
Saturday 8:30–12:30
01 / Send an enquiry
Tell us what you run.
02 / Departments
Straight to the right desk.
Technical support
Grade recommendations, data sheets, oil analysis questions and application troubleshooting.
Sales & orders
Pricing, availability, lead times, pack sizes and delivery arrangements.
Distribution
Territory appointments, stockist agreements and partnership enquiries.
03 / Questions
The ones we are asked most.
Our range is sold through appointed distributors, stockists and workshops. Tell us where you are and we will point you at the nearest one. For fleet and industrial volumes, we supply directly.
It depends on the line and where you are. Stocked grades in drum and pail quantities are straightforward; small mixed orders are usually best served through a local stockist. Ask and we will give you a straight answer.
Usually. Send us the product name or the data sheet you are working from and we will identify the equivalent grade in our range, or tell you honestly if we do not have one.
Stocked lines are typically dispatched within 48 hours. Made-to-order volumes and non-standard packs are quoted with a lead time up front, so you are not guessing.
Yes, for every grade. Name the products and we will send the current revisions — there is no charge and no account required.
Send us a photo of the label, the batch code and where you bought it. We follow up every report, and we will tell you what we find.